ABOUT US
Are you looking for individually tailored old fashioned service from highly experienced Florida home owners?
You've found us!
We're Irene Stephenson (Mom) and Carol Hall (daughter) who are privileged to own Lakeside Magic and take great pride in our lovely home and our customer service. This includes giving you a choice of what options you want to build in (or don't) rather than just adding them to our rental price
100% of our guests said they would book again with us when they returned to Florida
70% of them have either rebooked with us or recommended someone to us who has booked
We aim to respond to all enquiries and information requests within 24 hours as we don't think that you should be kept waiting for your Florida vacation
On this page are a few of the many reasons you might want to choose us for something as important as your vacation...
Want to know more?
Our Guest References page says it all...
SO WHAT CAN WE OFFER YOU?
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100% of our previous guests said the quality, location, amenities and cleanliness of our home were excellent |
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Our prices may not necessarily be the cheapest you can find but you can be assured that you will be getting a top quality home with a magnificent pool, spa, outlooks, location and very full amenities |
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We only provide advice and we'll tell you if we feel you don't need to order something but...the final choice is yours - it's YOUR vacation... |
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We've learnt a lot about Florida over the years of travelling there and will give you access to our comprehensive internet based info for your vacation - this includes lots of highly useful info as well as hints and tips for your stay - YOU choose how much or little you want |
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OUR GUEST SERVICE AIMS Improve our provision of superior quality and amenities within our home at sensible prices Improve our provision of the best personal service we can for our guests Improve our provision of information in a logical and easy to navigate way Improve and simplify our administrative processes |
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If you think that we have failed in any aspect of these aims, we would appreciate your letting us know so that we can put things right! |